This privacy notice describes how we collect, use, store, and protect your personal data when you use our website and apps.

What data we collect

• Personal information and other data you choose to provide when you contact us directly via e-mail or another channel, such as your name and e-mail address.
• Usage data collected automatically when you access our website using a browser or indirectly through our apps. This includes the requested URL, date and time of the request, IP address, and user-agent string (which may contain information about the software, operating system, and device used for the request).

How we use your data

On the legal basis of legitimate interest we process your data for the following purposes:

• to respond to your inquiry, including any follow-ups
• to resolve any issues with our apps and websites
• to improve the user experience of our apps, websites, and support
• to detect and prevent abuse of our websites
• to prepare aggregated anonymous statistics about the downloads of our apps and the use of our websites

How we store your data

We retain your data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

Usage data collected from access to our websites is recorded in logs on our servers and is automatically deleted after 30 days.

We take appropriate technical and organizational measures to protect personal data from loss, misuse, and unauthorized access, disclosure, and alteration. While we use commercially reasonable means to protect data, please be aware that no method of electronic storage or transmission is completely secure or error free. Therefore, when you choose to provide information voluntarily only share what is needed for the specific purpose.

Third party services

We do not sell, trade, or rent your personal data to third parties. For the purposes outlined in this privacy notice we may share your data with trusted third-party service providers who facilitate our business operations, including web hosting, e-mail, and content delivery services. If legally required, we may disclose your data to comply with applicable laws, regulations, or legal processes.

Our websites and apps may contain links to other websites, apps, or services not operated by us. When you follow such a link please note that we are not responsible for the content or privacy practices of these other websites, apps, and services. This privacy notice only applies to our websites and apps.

Your privacy rights

Under the applicable laws and regulations you have the right to view, correct, and delete the personal data we have about you. In certain situations, you can request that we restrict or stop the processing of your personal data.

Changes to this privacy notice

We may occasionally update this privacy notice. When we do, the most current version will be posted on this web page. This privacy notice was last updated on 20 september 2025.

How to contact us

If you have any questions about this privacy notice, or you want to make use of your rights regarding your personal data, you can contact us at privacy@shinycore.com